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Why did Afterpay decline me? • Check the top 5 reasons

Afterpay helps you to have more payment facilities to buy what you want most

by Maria Laura
30 December, 2022 - Updated on 12 October, 2023
in Student Finance
Why did Afterpay decline me? Top 5 reasons • Pay Later Guide

Afterpay is one platform that has come to make life easier for its users. AfterPay allows you to make purchases whenever you want and pay for them later in different interest-free installments. Still, sometimes Afterpay doesn’t work, so why won’t Afterpay approve my order? Why won’t Afterpay work?

Your payment through AfterPay may be rejected, and you do not know why, so we invite you to read on to learn the five possible reasons for the frequent question, “Why is my Afterpay declining when I have money?”. 

Contents

Toggle
  • Afterpay not working: Afterpay declined first time
  • What are the top 5 reasons why my Afterpay payment was rejected? 
    • Your credit card has insufficient funds
    • You have not covered most of the payment installments
    • You have been an Afterpay customer for less than six weeks
    • The product you are buying is too expensive
    • You have multiple open orders in Afterpay

Afterpay not working: Afterpay declined first time

 

Although Afterpay is an excellent option to make purchases that you cannot cover at the time, it is also true that they do not approve all purchases made through it and that’s why A. Many people wonder, “W?” and some reasons explain Afterpay declined first time.  

Afterpay has a series of limitations and factors that you must comply with for your order to be approved, and if you do not comply with them, the platform will not work.

The first thing you must ensure is that the amount of your purchase is less than the estimated spending limit. However, despite meeting this criterion, Afterpay may not continue to work.

If this is the case, you can consider that you have not reimbursed the payments, you have overdue payments, the Afterpay server is not working, or later, it has taken you a long time to refund the money.

If the server is down, this may be due to platform problems or many people using the application. at that time. No matter the reason, you will have to wait for them to reestablish their services if this is the case.

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Another reason may be that you do not have a good internet connection, you are not logging in with the same email address you used to make the first purchase, or you do not have the latest version of the application.

If Afterpay still does not work for you after checking all the reasons explained above, you can contact Afterpay customer support. You can define your situation by emailing info@afterpay.com.au or calling them at 855-289-6014.

What are the top 5 reasons why my Afterpay payment was rejected? 

The reasons why Afterpay don’t let me pay and the Afterpay application might not work for you have already been explained, but it can also happen that your payment does not go through due to rejection. In these cases, it can be caused by different reasons that answer the questions “Why is Afterpay not working?” or “Why can’t I use Afterpay?.”

Your credit card has insufficient funds

One reason that explains why is my Afterpay not working are insufficient funds. Although Afterpay allows you to make payments for purchases you cannot cover in full currently, they are limited because you must have sufficient funds on your credit card to cover the first payment.

You can calculate this because Afterpay allows you to pay in 4 equal installments. These installments are 25% of your purchase, so you only have to take out the amount with the purchase price and verify that you have the balance available on your credit card. If it doesn’t work, why does Afterpay decline again?

You have not covered most of the payment installments

It can be desperate not to know why is my afterpay declining. If you get careless, you can get into a situation where you owe Afterpay a lot of money for not paying the installments on time. In these cases, you will not be processed for future purchases because you will become a risky user for Afterpay.

In these cases, paying parts of your debt to reduce the outstanding balance is recommended; this way, you can inspire more confidence in Afterpay.

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You have been an Afterpay customer for less than six weeks

For new customers, Afterpay is stricter with their purchases in the first six weeks of use. Because of this, it is best not to make too many purchases in this period to avoid the rejection of your card.

Once this time has passed and you are paying your installments on time, you will find that you will be able to make larger payments, and most of them will not be declined. But what if that happens? Why did my Afterpay decline again? 

The product you are buying is too expensive

Another possible reason why isn’t my afterpay working is that your credit card may have been declined, but why is Afterpay declining my order? It might be because your purchase falls into the expensive items for Afterpay.

Usually, high-value purchases are over $100, which tends to happen mainly to new users.

To avoid this, it is advisable to make purchases of less than $100, and before exceeding this amount, seek to build a purchase history for Afterpay.

Making small purchases that you pay on time will build trust with Afterpay, allowing you to make purchases more significant than this amount.

You have multiple open orders in Afterpay

While Afterpay allows you to place orders simultaneously, they are not unlimited. Every purchase that has not been fully covered becomes an open order.

The more open orders you have, the more credit you owe Afterpay, and the more you become a risky user and may be rejected for subsequent transactions.

Therefore, before making any further purchases, it is best to liquidate the balance of your open orders or wait until you have enough money. Afterpay usually allows users to have 1 to 3 available charges.

We hope we have answered our’s readers’ questions about why won’t Afterpay let me purchase anything and solved the “Unfortunately we are unable to approve your order Afterpay” message problem. If Afterpay keeps declining with the “uand you continue to experience issues like Afterpay won’t let me pay, it would be advisable to reach out directly to Afterpay. When you contact them, provide a detailed explanation of the problems you’re encountering.

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Other reasons why won’t AfterPay let me purchase anything

It can be frustrating to receive a message stating that your purchase request has been denied when attempting to use AfterPay. In addition to those mentioned, there are other reasons why this may happen, and it is essential to understand why to avoid similar problems in the future.

One possible reason why isn’t my AfterPay working is that you do not meet the necessary requirements to use the service. AfterPay has specific criteria that customers must meet, such as having a valid debit or credit card, being of legal age, and being a resident of the country where the purchase is being made.   

Another motive why isn’t AfterPay working is your poor credit history. The platform performs a credit check before approving purchases to use the AfterPay service. If you have an account of late payments or outstanding debts, you may not meet the standards necessary to use the service. AfterPay uses a proprietary algorithm to assess customer credit risk.

If you keep thinking, “why wont AfterPay work?” it may be because it may not allow you to make purchases could be due to merchant-specific restrictions. Some merchants may place limits or restrictions on AfterPay in their online stores due to internal company policies or security issues related to the transaction. In this case, it is advisable to contact the merchant directly for more information about the specific restrictions that apply to your store.

It’s important to understand that if AfterPay won’t accept my debit card, you should check your eligibility and resolve any outstanding issues before trying again. This will help to ensure that you can use the platform successfully in the future.

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