Wave Broadband is a leading provider of broadband Internet, cable television, and business and residential telephone services. It has 1,300 employees and 455,000 customers in Oregon, Washington, and California alone.
To enjoy their quality service, it is essentially useful to pay monthly bills. Making payments on time will prevent the suspension of any of the services purchased. And to make the process easier, we will tell you your options.
How to pay Wave Broadband’s bills quickly, easily, and securely?
Wave Broadband offers several options so you can pay your bills without inconvenience. You can choose any of the following options to make the process easier.
1. Use the online system for secure and effective payments
You can use the MyWave customer service center to make your bill payment as convenient as possible. The first thing you need to do is to register an account. This procedure will be discussed in detail below.
The online service of the broadband Internet provider will also allow you to automatically set up payments, withdraw funds from the current account, activate electronic bills, and make one-time payments using credit or debit cards.
2. Make a simple phone call
You can also use the phone to make one-time payments via credit or debit card to pay your Wave Broadband bills. The same is true if you use checks. Just dial 1 866 928 3123 to make the payments you want through the automated system.
The lines will be available whenever you wish to make the transaction. The hours of operation are as follows:
- Monday to Friday: from 7:30 am to 8:00 pm.
- Saturdays: Customer service will be available from 8:00 am to 7:00 pm.
- Sundays: You can make calls from 9:00 until 2:00 in the afternoon.
3. Send your payments by mail
You can also use this tool to pay your Wave Broadband bills. Using the payment stub to send money orders or checks with the corresponding amount is simple. Use the following address: PO Box 31001-2714, Pasadena, CA 91110-2714.
To complete the procedure on time and avoid payment delays, sending the remittance five days before the invoice’s due date is advisable. This way, you will not run the risk of service interruptions and extra payments for reconnection.
4. Visit the company’s payment centers
You can also pay your bills in person. You will only have to go to the payment centers offered by the company. But before you go, it would be better to verify the set schedules so that you don’t miss your trip. It is important to know that these establishments can accept checks, money orders, cash, and cards.
How to register?
Registering is very easy. Call toll-free 800-427 8686 and make your request. Remember the customer service hours listed above. You will find the specialized attention you need if you dial during those hours.
You can also visit your nearest Wave Broadband location or the one of your choice. You will find help from any agents whose mission is to achieve a fast and secure affiliation.
But if you want to register your account online, you must go to the login page. Click on the “open account” button and follow the step-by-step procedure. Once your profile is active, you will access each function and useful information.
Logging in after registering the account is also a simple job. The first step is to enter the login page and enter the username and password assigned during the registration stage. Then press the login button, and you are ready to enjoy each of the services of this system.